All your delivery orders, one screen
Stop juggling multiple tablets and missing orders. Nivala pulls in every online order — Zomato, Swiggy, your own website — into a single, unified dashboard with auto-accept, KOT printing, and real-time status tracking.
One dashboard for every delivery platform
Nivala brings all your online order channels together, eliminates tablet chaos, and reduces errors.
Aggregator Integrations
Receive orders from Zomato, Swiggy, ONDC, Dunzo, and more — directly into Nivala. No separate tablets, no manual re-entry. Orders flow straight to your kitchen.
One Menu Everywhere
Update your menu in Nivala and push changes to all connected platforms simultaneously. Add items, change prices, mark items unavailable — all from a single place.
Auto-Accept & Auto-Reject
Set rules to auto-accept orders during peak hours, or auto-reject when the kitchen is at capacity. Customize acceptance rules by platform, time of day, or order value.
Own Ordering Website
Launch your own branded online ordering website — commission-free. Accept direct orders from your customers, run promotions, and build your own delivery channel without aggregator fees.
Payout Reconciliation
Automatically match aggregator payouts against your orders. Nivala flags discrepancies — missing orders, incorrect commissions, and short payments — so you never lose money.
Unified KOT Printing
Whether the order comes from Zomato, Swiggy, or your own website, it prints on the same KOT printer with the same format. Your kitchen team doesn't need to learn different workflows.
What restaurants achieve with unified online orders
- 40% reduction in kitchen errors from eliminated manual order re-entry
- Average order acceptance time drops from 3 minutes to under 10 seconds
- Up to 15% revenue recovery through payout reconciliation
- Single menu update propagates to all platforms in under 60 seconds
- Own ordering website saves 20-30% in aggregator commissions on direct orders
- Real-time order tracking for delivery staff and customers