Simple pricing. No hidden fees.
Choose the plan that fits your restaurant. Every plan includes core billing, reporting, and support. Scale up as you grow — no lock-in contracts, cancel anytime.
Starter
Perfect for single-outlet restaurants getting started with POS
Per outlet, billed monthly. Annual billing available at ₹1,249/mo.
- Billing & KOT management
- Table management (up to 30 tables)
- Basic inventory tracking
- Sales & tax reports
- Single aggregator integration
- WhatsApp receipt delivery
- Email & chat support
- 1 user login
Growth
For growing restaurants that need full operations management
Per outlet, billed monthly. Annual billing available at ₹3,299/mo.
- Everything in Starter, plus:
- Full inventory with recipe mapping
- All aggregator integrations (Zomato, Swiggy, ONDC)
- Customer CRM & loyalty programs
- Advanced reports & analytics
- Menu management with modifiers
- Own online ordering website
- Multi-payment support
- Priority phone & chat support
- Up to 5 user logins
Enterprise
For multi-outlet chains and large operations needing custom solutions
Tailored pricing based on your outlets, users, and requirements.
- Everything in Growth, plus:
- Unlimited outlets & users
- Central kitchen management
- Multi-outlet inventory transfers
- Franchise management dashboard
- Custom API integrations
- White-label ordering app
- Dedicated account manager
- On-site training & setup
- SLA-backed uptime guarantee
Customize your plan with add-ons
Need specific capabilities? Add these modules to any plan.
WhatsApp Marketing
Send campaigns, offers, and feedback requests via WhatsApp Business API.
Advanced CRM & Loyalty
Tiered loyalty, birthday campaigns, customer segmentation, and analytics.
Own Ordering Website
Branded online ordering with direct payments, zero commission.
Central Kitchen Module
Manage production planning, inter-outlet transfers, and batch processing.
Tally Integration
Auto-sync daily sales, purchases, and tax data with Tally ERP.
Additional User Logins
Add more staff accounts with role-based access controls.
Frequently asked questions
Yes. Every plan comes with a 14-day free trial — no credit card required. You get full access to all features in your chosen plan so you can evaluate Nivala with your actual restaurant operations before committing.
No. The price you see is the price you pay. There are no setup fees, no onboarding charges, and no hidden costs. We include remote setup assistance and training at no extra cost for all plans.
Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the change takes effect at the start of your next billing cycle.
Nivala works on any Windows PC, Android tablet, or iPad. For printing, we support most standard thermal printers (80mm and 58mm). We can recommend compatible hardware packages if needed, but we work with what you already have.
Yes. Nivala uses bank-grade encryption for all data in transit and at rest. Your data is hosted on AWS servers in India with daily automated backups. We are GDPR-compliant and never share your data with third parties.
Nivala has a robust offline mode. All billing, KOT printing, and order management continue to work without internet. Data syncs automatically once connectivity is restored. You'll never lose a bill or order.
Yes. Annual billing saves you approximately 17% compared to monthly billing. Starter drops to ₹1,249/mo and Growth drops to ₹3,299/mo when billed annually. Enterprise pricing is customized.
Most restaurants are up and running within 24-48 hours. Our team helps you set up your menu, configure your tables, connect your printers, and integrate your aggregator accounts. We also provide staff training via video call.